1 reviews | Active since May 2015
No Service from Telkom
Hi,<br> <br> I want to move my Telkom service to my new address.<br> <br> Been trying to call Telkom every day for about 3 weeks. Held on for at least 40 mins every time. <br> <br> I have filled in the online application 5 times, I have complained on Twitter, I have complained on Facebook, still no consultant has phoned me.<br> <br> Eventually someone picks up the phone on Thursday last week only for them to tell me that I have to move my DSL line back to Telkom in order for them to transfer my service. Got that done in about 2 min via Afrihost call center.<br> <br> Been trying to get Telkom again but no luck and I dont have my land line any more since I have moved so I cant call for 40 mins at a time every day.<br> <br> My service number is ***<br> <br> Please give me a call so we can arrange for the service to be moved.
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team for further assistance.
Your reference number is SM108356.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team for further assistance.
Your reference number is SM108356.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
