NO SERVICE FROM TELKOM

Telkom took 3 weeks to install my new line, this includes 2 appointments that were never Honored which I took 2 days leave to be there on the days they confirmed they will install the line. Finally the line was installed and they confirmed that the Phone and ADSL lines are both working. MWEB then did the necessary from their side, just to advise me that Telkom still has a fault on my line and my ADSL is not working. A call was logged to Telkom again to fix the line. <br> Now I have to Pay Telkom and MWEB for a service that I cannot even use!!!!<br> The call centers have no clue how to deal the fault or how to speak to a consultant as I have been told on numerous occasions that it is my problem and that I will have to take another days leave if it is necessary. The only response you ever get is that it has been escalated to a technician and that some one has been dispatched. However 5 days later and still no one has even tried to contact me back. not even a mere sms.<br> The only feedback you get is wen you finally get through after waiting an average of 40 min on the phone. just to be told again, that someone has been dispatched / or that there is no fault. BUT THE LINE STILL DOES NOT WORK!