JZ
Jannie Z
1 reviews | Active since Dec 2015
12 Dec 2015, 10:35
No service from Telkom.
Reported a fault on the 5th of December, 6CTK051215, phoned in the week since nobody has contacted me yet, was told it would be escallated. Got a ***. Still haven't heard from a technician. <br> <br> Paying for DSL that I can't use currently, getting frustrated!!!!
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Replies (1)
Telkom's replyOfficial
13 Dec 2015, 02:00Hello Ventro69,
Thank you for making contact with us.
We do value your business and apologise for the experience.
Be assured that we are looking into your fault with our technical support with further investigation underway and progress to follow.
Your social media ref: SM177804.
Regards,
Boitumelo
Telkom Social Media Team
Thank you for making contact with us.
We do value your business and apologise for the experience.
Be assured that we are looking into your fault with our technical support with further investigation underway and progress to follow.
Your social media ref: SM177804.
Regards,
Boitumelo
Telkom Social Media Team
Telkom's reply13 Dec 2015, 02:00
Official
Hello Ventro69,
Thank you for making contact with us.
We do value your business and apologise for the experience.
Be assured that we are looking into your fault with our technical support with further investigation underway and progress to follow.
Your social media ref: SM177804.
Regards,
Boitumelo
Telkom Social Media Team
Thank you for making contact with us.
We do value your business and apologise for the experience.
Be assured that we are looking into your fault with our technical support with further investigation underway and progress to follow.
Your social media ref: SM177804.
Regards,
Boitumelo
Telkom Social Media Team