No service from telkom

I Am very disgusted with telkom service i placed an order to have my line moved more than a month ago and still waiting it seems like they do not care about their clients every time i call i have to wait more than an hour to talk to coustermer care and when they do answer they keep delaying i am truly tired of been used and paying for a service i do not get maybe there is someone out there that can help me to get my line moved.