NO SERVICE FROM TELKOM

I reported my landline out of order on 21 August 2015. Thus far it has not been repaired despite me calling the call centre daily and asking for help on Twitter. Telkom do respond telling me the matter has been escalated, but not one person has called me to tell me that they are working on the problem. I got told on Monday that a technician was sent out and located a damaged cable, but could not repair it. They sent another technician who allegedly went out and then did not have the correct equipment. Another technician was working on the matter yesterday, but still I have not landline or ADSL. I pay an Internet service provider R700 per month for uncapped unshaped ADSL, therefore have lost R350 there and I have forked out R700 on Eita airtime for my portable modem. I have had problems with my landline for years as the ADSL cuts out when I go on the phone. They say put on a filter, but this does not work. I hear better on a cell phone then my landline, but due to reluctance on Telkom's side to send anyone to help I have had this problem for a few years. Please fix my line, refund me for the time I have had not had a line and upgrade your old system.