PV
Peet V
1 reviews | Active since Aug 2015
07 Aug 2015, 12:58
No service from Telkom
I am the general manager of a well known holidayfarm in Oudtshoorn and we experiencing landline problems for the last week.<br> Currenly our landlines ARE NOT WORKING for the last 4 days now. We did contact the Telkom call centre and we did receive the applicable reference nrs: <br> The following faults were reported on Wednesday, 05/08/2015<br> 217CEZ050815 - Tel ***<br> 220CEZ050815 - Tel ***<br> <br> We are losing business every day and that is TOTALLY UNACCEPTABLE<br> PLEASE RESPOND TO OUR URGENT CALL<br> WE GOT FEEDBACK FROM THE LOCAL AGENT THAT IT WILL TAKE 2 WEEKS TO SORT OUT AND THAT IS TOTALLY UNACCEPTABLE
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Telkom's replyOfficial
07 Aug 2015, 13:49Hello PeetVermaak,
We apologize for the inconvenience caused by the delay to resolve your query.
We have escalate to our Technical Department is for further assistance & feedback will follow soon.
Your social media reference number is SM132580.
Regards
William
Telkom Social Media Team
We apologize for the inconvenience caused by the delay to resolve your query.
We have escalate to our Technical Department is for further assistance & feedback will follow soon.
Your social media reference number is SM132580.
Regards
William
Telkom Social Media Team
Telkom's reply07 Aug 2015, 13:49
Official
Hello PeetVermaak,
We apologize for the inconvenience caused by the delay to resolve your query.
We have escalate to our Technical Department is for further assistance & feedback will follow soon.
Your social media reference number is SM132580.
Regards
William
Telkom Social Media Team
We apologize for the inconvenience caused by the delay to resolve your query.
We have escalate to our Technical Department is for further assistance & feedback will follow soon.
Your social media reference number is SM132580.
Regards
William
Telkom Social Media Team