No service from Telkom

I requested Telkom to move our ADSL line when we moved to a new premises, to be done on 01 July 2015. On 01 July 2015 I received an SMS that the technician will come on 08 July 2015. No one came. Call 10210 various time and send from one person to another. Each time I was told that technician will call me as they don't know why he did not come. They then rescheduled that technician will come on 16 July 2015 in the morning, Guess what? No one came. Still awaiting technician to install the Telkom line for my ADSL