NO SERVICE FROM TELKOM

At the end of May we phoned Telkom to get an ADSL Line installed at home. They sent us a msg saying that the installation will take place on the 17 June between 8 and 12. On the 17th one of their contractors did come out but they had to work on the line witch was at the back yard of our neighbor. They came back after 30 min and said they can't do anything as there is a problem on the cable. And that they will log it with Telkom.<br> <br> Early last week my husband phoned them to find out what's going on and the lady told us that they were here on the 10th to fix the cable?? NOW they were only here for the first time on the 17th?? SOOO how is it possible??? after my husband told her that, that is impossible as they were here on the 17th for the first time she said that she will have to speak to her supervisor then?????STILL waiting for her response!!!! And also said that Telkom will be at our house on the 3/07/2015 that is today. this morning we phoned them to find out what time they will be here. Now AGAIN lack of communication. According to Marcum there is a note that they have phoned us? i am sure we would have known that!!!! Again they will get back to us and we are still waiting!!!!!