FS
Franklin S
1 reviews | Active since Nov 2015
15 Nov 2015, 21:12
No Service from Tekom
I have a 4 meg Telkom line. For more than a year I have repoted download speeds of less than .4 meg. Telkom spends more time on automated sms feedback than on fixing the slow download problem. For the last 2 months the problem is so bad that the internet time's out often. Telkom is useless in dealing with the problem or suggesting a solution.
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Telkom's replyOfficial
16 Nov 2015, 01:26Hello WJFSmit,
Thank for bringing this matter to our attention.
We are currently investigating the issue and we will revert back to you with feedback.
Your Social Media reference number is SM168056.
We apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Thank for bringing this matter to our attention.
We are currently investigating the issue and we will revert back to you with feedback.
Your Social Media reference number is SM168056.
We apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Best regards,
Telkom's reply16 Nov 2015, 01:26
Official
Hello WJFSmit,
Thank for bringing this matter to our attention.
We are currently investigating the issue and we will revert back to you with feedback.
Your Social Media reference number is SM168056.
We apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Thank for bringing this matter to our attention.
We are currently investigating the issue and we will revert back to you with feedback.
Your Social Media reference number is SM168056.
We apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Best regards,