No service from any department regarding my continues complaints and my fault is still not resolved

<p>I have logged multiple faults (5) in the past month for a recurring issue on my Telkom Adsl line. Every time a technician just closes my fault with resolving my issue. I recieved an sms today that my line was tested and their was no fault found on it but yet again how was my line tested if I am not at home. I have not seen one person from telkom that came to investigate where the problem is coming from yet they say my problem is resolved? How can you resolve a problem if you do not know what the problem is and you did not verify what the problem is. Due to this pathetic service I have spent over R3000 on 3G data and when I log a dispute they refund me maybe R200 for the time the fault was active and they told me to stop logging disputes as they will not phone me to find out what my issue is really about and that if I want someone to phone me I must log a complaint. This is pathetic service from your dispute/financial department. You are wasting my money as I can not utilize my uncapped package from my ISP due to Telkoms incompetence and I can ot use my streaming services which also cost me money due to Telkoms pathetic service and complete disregard for the customer. I hope that this time someone phones me.</p>