No Service from 23 March

<p>Our business's internet and landline has not been working since last Thursday 23 March 2017. We phone the helpline and customer service at least 4 -6 times daily, each time the consultant say they are working on the problem and can't tell us when the problem will be resolved. This is completely unacceptable, we are a business, our clients can't get hold of us, our staffs salaries need to be paid, we are losing possible new business etc. So tired of poor service (NO service) what do we pay for?!</p> <p>Ref 597cwk270317 and F224065</p>