LR
Lauren R
1 reviews | Active since Jul 2014
20 Apr 2015, 10:07
No Service for weeks
Our Telkom ADSL line has been broken for weeks now and no one can keep us posted on when its going to be fixed. We pay so much for a service and for what? Now because the ADSL line is down we have no internet and now using our data is costing us a fortune. I feel that cancelling Telkom and MWEB and going on to 3G will be better for everyone and then you don't have to deal with bad service. <br> I live around the corner from Telkom and for weeks nothing has been done. <br> ??????
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Telkom's replyOfficial
20 Apr 2015, 11:30Hello Laurenrose,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your Social Media reference number is SM105072.
We sincerely apologise for the inconvenience.
Regards,
Joshua Mnisi
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your Social Media reference number is SM105072.
We sincerely apologise for the inconvenience.
Regards,
Joshua Mnisi
Telkom Social Media Team
Telkom's reply20 Apr 2015, 11:30
Official
Hello Laurenrose,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your Social Media reference number is SM105072.
We sincerely apologise for the inconvenience.
Regards,
Joshua Mnisi
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your Social Media reference number is SM105072.
We sincerely apologise for the inconvenience.
Regards,
Joshua Mnisi
Telkom Social Media Team