MB
Mohammed B
1 reviews | Active since Feb 2014
17 Dec 2015, 19:34
No Service for two weeks
My telkom landline stopped working on the 29 November 2015. I reported the issue via the telkom app and received a reference number 737CRZ251115. Its been over two weeks and the issue has not been resolved. I called thrice and was told someone will come the same day but no technician came even though I waited the entire day.
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Telkom's replyOfficial
17 Dec 2015, 20:47Hello mohammedbhamjee,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM179282.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM179282.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply17 Dec 2015, 20:47
Official
Hello mohammedbhamjee,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM179282.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM179282.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media