AO
Adrienne O

1 reviews | Active since Jul 2011

16 Feb 2015, 11:42

No service for six weeks and counting...

My phone line stopped working on 4 January 2015. I have now reported the fault three times and escalated each time it but to no avail, my line is still dead. The last call that was logged on 2 Feb. still reflects as \OPEN"status"

0
Replies (1)
Telkom
Telkom's reply16 Feb 2015, 14:22
Official
Hello a65,

This serves as confirmation that your query has been received and currently under investigation. We will revert to you with feedback.

We apologise for the inconvenience caused.

Your reference number is SM89540.

Regards
William Maapola
Telkom Social Media Team