KB
Karin B

1 reviews | Active since Feb 2012

08 May 2016, 12:25

No service for over a week. No one cares

<p>Case number ***6 logged by Notando on 3 May. No service since 28 April. Spoke to 5 different people who don't seem to really care. They tell me nothing wrong with my account or SIM cards...so what now...I'm paying for a service I can't use. Someone from technical department phoned me on Wed 6 May to say technicians will phone me to come to my house to test my signal. No one has phoned me back and I'm still sitting with no signal...I have to go to Internet cafe to let my child do her projects. I'm very angry and frustrated now. How much longer must I sit without service? I have been living in this house for 9 months...why is the signal fine for 8 months and now gone? If no reply by Tuesday 10 May, I am CANCELLING this contract. I am tired of dealing with Telkom...the service is non existent and I will tell all my friends and family not to ever use Telkom. Disgusted&nbsp;</p>

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