No service for over a month

<p>We have been without our ADSL in our offices since the 20/02/2017. </p> <p>Reference number 853CRK200217</p> <p>Escalation reference number 959274</p> <p> </p> <p>Every time I phone there is a different story, the lines are faulty; we are waiting for a technician; the lines have been replaced and the line is being tested. This is unprofessional and inacceptable. This is a business line which should mean it is given preference - yet we are still awaiting feedback or to even see a technician.</p> <p> </p> <p>This is all been going on since the fiber cables were placed in our street. Is this Telkom's pathetic attempt to make everyone switch to fiber without us wanting to?</p>