No Service for over a MONTH

A call was logged on my behalf by my ISP, AfriHost, to report the Exchange fault on 24 August 2015.<br> Until today I have had no communication from Telkom accept a SMS when I called them to follow up on my ADSL not working.<br> I spoke with 4 different Supervisors with four different stories regarding my issue. Ayanda, Nicole, Thabo and Chris. Ayanda escalated the call. Nicole stated that she spoke to the technician and that he will be sorting my problem out on the same day, she would follow up with me later that day - nothing happened and she has not contacted me at all. Thabo said he would cc me on a mail sent to the techical manager, never happened. Chris explained they were all lying to me, it is not allowed for the Support Team to contact technical personnel directly.<br> It has been over a month and my ADSL is still not working.<br> I think my biggest concern is that there is absolutely no feedback/communication from them, I have to keep calling and explain the whole issue from the start every time, no single person seems to take ownership of this call. Call Ref 208brk240815 - escalation no - 84559<br> In conclusion, I am sad that I have to resort to these measures to maybe receive feedback.