NO SERVICE FOR OVER A MONTH?!!!!

I reported the lack of service to telkom on the 26.01.2015 with reference 94CNZ260115.<br> <br> SINCE THEN I HAVE BEEN CALLING DAILY FOR UPDATES AS TILL TODAY I STILL DON'T HAVE A WORKING LINE AT HOME. THE MATTER HAS BEEN ESCALATED SO MANY TIMES I THINK ITS CAUSED MORE ADMIN THAN ACTUAL REPAIR WORK.<br> <br> EACH DAY THE MATTER IS ESCALATED, I WONDER IF ITS ACTUALLY GOES TO ANYONE AS I ONLY EVER GOT 2 REFERENCE NUMBERS , 44453 & 652011 which have both been closed now but not to satisfaction.<br> <br> i am really tired of complaining and getting no assistance, if i don't have joy by end of this week i will be cancelling my contract with telkom as this is unacceptable. i may be just 1 customer to lose but i definitely think with the bul**** service you'll provide there will be mny other people lso cancelling.