No service for over 45 days

13 logged tickets from Sept 15. 100's of tweet messages, many facebook messages, several calls to the Telkom call centre and still no working service.<br> We have consistently logged tickets online and asked for updates on social media and via the call centre but I cannot get the call escalated or resolved. There is nobody to escalate to at the call centre as agents are no longer \allowed\" to pass you to a supervisor. Social media standard response is \"we apologise, feedback to follow, however it never does.<br> "