fS
francois S
1 reviews | Active since Jan 2011
14 Mar 2016, 11:57
no service for one month and still they charge me
Telkom subsidiary Fortel was laying cables in my suburb and damaged the Telkom ADSL line. I reported fault 700cwk110216 . After 30 days they sent some illiterate to try and fix line , which he could not do after 4 days mucking about. They still send me my full bill for feb/march of almost R 500 after i had to spend R 600 on Cell data and still pay for my Mweb data after 40 days of no service. Please advise to what legal action I can take to recuperate my losses.
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Telkom's replyOfficial
14 Mar 2016, 14:57Hello fcrsmith,
As per our email correspondence, we currently attending to the query and will be in contact with further progress.
Regards
Noleen
Telkom Social Media Team
As per our email correspondence, we currently attending to the query and will be in contact with further progress.
Regards
Noleen
Telkom Social Media Team
Telkom's reply14 Mar 2016, 14:57
Official
Hello fcrsmith,
As per our email correspondence, we currently attending to the query and will be in contact with further progress.
Regards
Noleen
Telkom Social Media Team
As per our email correspondence, we currently attending to the query and will be in contact with further progress.
Regards
Noleen
Telkom Social Media Team