NO SERVICE FOR NEW INSTALLATION

I did apply some months ago for a new telephone and internet line at Potchefstroom order number *** and was scheduled for 2015-01-15.After battle with Telkom technicians to arrive at the correct address they mention there are no funds and a new project to be developed for this application. With some telephone lines a few meters away from the premises. The reason the students do not apply for telephone and internet service. Surely if there are Telkom lines students will apply for service which will be a plus point for Telkom. Also no feedback in writhing, sms or e-mail received from Telkom on the progress regarding the new application. Telkom please serve the public