JM
Jan M

1 reviews | Active since Nov 2010

10 Aug 2016, 09:44

NO SERVICE FOR MORE THAN TWO WEEKS!!!!

<p>We haven't had any service since the 26th July. We logged the fault on the 27th of July and STILL we haven't had ONE person come out to fix our lines (4 lines to be exact!!!</p> <p> </p> <p>After speaking to a great customer service agent this morning who she escalated our fault...I just felt her hands were tied and she couldn't give me a more definitive answer as to when our lines would be restored, or who I could contact to get our lines fixed.</p> <p> </p> <p>We are losing money by the minute and we are seriously considering moving to another service provider!</p>

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Replies (2)
JM
Jan M's update10 Aug 2016, 13:34
Reviewer Update

All of these lines are faulty:


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JM
Jan M's update23 Aug 2016, 15:19
Reviewer Update

Good day

Please could you tell me what's going on...most of my lines have been restored except the one for my Coffee Shop!!!!! ********** .

PLEASE ARRANGE THAT THIS BE FIXED ASAP! It's been 4 weeks of NO SERVICE!

Many thanks,

Jan