No Service for more than two months

<p>I reported the fault with Telkom on the 2 February 2017 as my land line and DSL was not working, the very same day a technician come and found that there was v site exchange fault but could not resolve the problem. On the 10 and 14 February I escalated my query. on several occasions I called Telkom and each time I spoke to different consultants, was forever informed that the problem is too big to resolve.</p> <p> </p> <p>I have a contract with Telkom and the money id deducted from my account every month while i am not receiving service. This is pathetic. To date 13 April 2017, the problem still exists.</p>