No Service for more than two months
Published by Pennyks on Apr 13, 2017

No Service for more than two months

I reported the fault with Telkom on the 2 February 2017 as my land line and DSL was not working, the very same day a technician come and found that there was v site exchange fault but could not resolve the problem. On the 10 and 14 February I escalated my query. on several occasions I called Telkom and each time I spoke to different consultants, was forever informed that the problem is too big to resolve.

 

I have a contract with Telkom and the money id deducted from my account every month while i am not receiving service. This is pathetic. To date 13 April 2017, the problem still exists.


1 week ago
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1 week ago
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1 week ago
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