No service for more than a week
<p>No service for more than a week with no feedback as to when service will be restored. Surely we must be compensated for the time we did not get to make use of your service.</p>
From: HelloPeter Telkom
Sent: Monday, August 22, 2016 3:40 PM
To: ********** /> Subject: AI **********
Good Day
Unfortunately Telkoms equipment has been damaged in your area and these kind of faults usually take a bit of time to resolve and we also have an ongoing strike action.
This is what you can do for now to connect to the internet at no extra cost.
Visit any Telkom shop with your id book and proof of residence and ask for a Telkom Internet Integrated Sim Card. With this sim card you will be able to connect to Telkoms 3G/LTE network and use your normal TI monthly allocated data till your service is restored.
Regards
Tumelo
Telkom Social Media
Telephone: 10210
Email: **********
From: HelloPeter Telkom
Sent: Monday, August 22, 2016 3:40 PM
To: ********** /> Subject: AI **********
Good Day
Unfortunately Telkoms equipment has been damaged in your area and these kind of faults usually take a bit of time to resolve and we also have an ongoing strike action.
This is what you can do for now to connect to the internet at no extra cost.
Visit any Telkom shop with your id book and proof of residence and ask for a Telkom Internet Integrated Sim Card. With this sim card you will be able to connect to Telkoms 3G/LTE network and use your normal TI monthly allocated data till your service is restored.
Regards
Tumelo
Telkom Social Media
Telephone: 10210
Email: **********