No Service for More than a week

Item: Telkom
Rating: 2
Author: Ismail R

Reported my line fault to TELKOM on the 03/02/2015. No response. Called the service centre and they indicated they are too busy with installations to worry about my problem. Fault number 1421CRK030215. Unbelievable lack of interest to resolve problem.

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Replies (1)

Telkom's replyOfficial

11 Feb 2015, 12:32

Hello Ism786,

Thank you for making contact with us.

Please note, your query has been escalated to our Technical Support team for further assistance and feedback will follow.

Apologies for any inconvenience caused.

***

Regards,
Didi Guma
Telkom Social Media Team

Telkom's reply11 Feb 2015, 12:32

Official