No service for more than a month!!!!

App**** for ADSL line and received an sms on 26 Oct that the application was approved and that they will be in contact. We are at 30 Nov without any contact from Telkom. Tried to phone them - automated response indicates that it is after hours despite it being mid morning on a week day. I cannot understand how Telkom is still operating with the constant lack of service. Just read all of the complaints - ridiculous! I have also complained on Facebook and then they at least had the courtesy to respond. However nothing came of all the promises. It baffles the mind that Telkom is able to pay shareholders a dividend despite their clear lack of service which should clearly result in a drop in income.<br>