MB
MARIANNE B
1 reviews | Active since Jan 2015
06 Jan 2016, 12:47
NO Service for months and a huge bill?!
Horrified again by the shocking service received from Telkom. Exactly the same thing happened to me last year. Weeks on end with no service on our phone line which I need to operate a business - and no credit adjustment. I can't get through to a consultant who can help and am wracking up a MASSIVE cell phone bill. Completely unacceptable!
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Replies (1)
Telkom's replyOfficial
06 Jan 2016, 15:26Hello MBERRY,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM184058
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM184058
Regards
Luleka
Telkom Social Media Team
Telkom's reply06 Jan 2016, 15:26
Official
Hello MBERRY,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM184058
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM184058
Regards
Luleka
Telkom Social Media Team