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Annelie D

1 reviews | Active since Jan 2017

16 Jan 2017, 10:06

No service for migration

<p>After several attempts to migrate our DSL line from Telkom to another provider, I resent my request on 12 December 2016 again. To date I have still not been put into a holding pool, and I have heard nothing back from the consultant I dealt with on 13 January 2017.</p> <p>It has been more than the 21 days Telkom says it will take.</p> <p>I want to know why my request hasn't been done yet.</p>

0
Replies (2)
Telkom
Telkom's reply16 Jan 2017, 17:32
Official

Good day.

Kindly provide your ID number in a private reply or e-mail for our team to assist.

E-mail address: ***
Subject line: AI***

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,

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Annelie D's update27 Jan 2017, 12:57
Reviewer Update

I have rep**** in a private email as you requested, but again, no reply from Telkom.