No service for cancellation of a business service line

<p>Terribly disappointed and fed up! I have been trying to cancel a business service line for the past 3 months. I did everything as requested, emailed all the necassary documents and still no response. The only response is an automated email stating an agent will call to finish or finalise the cancellation. I am still waiting for the call. Contact details on their website is either not working or the phones are not being answered. I even tried the avenue of going to a Telkom shop, they can or maybe do not want to assist. Any direct number of a person I can contact will be appreciated. Telkom can advertise the most awesome deals on data and phones, I will never sign up at them.</p>