No Service for 6 months

Item: Telkom
Rating: 1

I am utterly disappointed. 6 months down the line you still can't figure out what the problem is with the line (like its some space ship technical issue) You want to be the only company to supply ADSL lines but don't know how to resolve an issue or offer a client what they pay for. I am paying for data I am not getting and losing income resulting of that.

HI Anri, we are sorry for the inconvenience, please inbox us the affected number so that we can investigate. ^ML

I have gone as high as Makgati Buda to no avail. It is better to solve this on Social media where you need to answer for your poor service. I have more than a dozen reference numbers. This is perhaps the only platform that I will get an answer.

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Replies (1)

's updateReviewer Update

12 Jan 2018, 09:03

Official private business reply Hi anri-de-beer We are sorry to hear this. Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise accordingly. We do apologize for delay and the inconvenience caused. Interaction REF:AI ********** Regards Keagan Telkom Social Media Team --------------------------------------------------------------------------------------------------------- This does not mean anything constructive as you have been working on the matter since June 2017. It is now Jan 2018

's update12 Jan 2018, 09:03

Reviewer Update