No Service for 6 months!

I have logged numerous calls with MWEB being my ISP and managing my Data Line on my behalf. Before you think this is a MWEB Problem, it is not. <br> <br> Telkom assisted me in tracking the problem and the technician found that there was a line problem and i had to log another call to get it sorted. I logged my calls since July 2015 and every time the call just gets closed. <br> This was the first call logged, and I received a good service, since then, the struggle started.<br> <br> My internet connection keeps dropping, and synchronizing at different speeds. MWEB gave me a test account where there are no throttling or shaping, thus it is not an account issue.<br> <br> I have to restart my router after each disconnect, sometimes about 5 times during office hours. <br> <br> I have a business to run, and cannot afford wasting my time on restarting routers just to get going.<br> <br> Each time i get a response that the port was reset so the problem is fixed. No one even came out to check and test the line, physical equipment or anything.<br> <br> I need to pay for something I cannot use. refund me my money so i can go somewhere else and someone willing to provide a service!<br> <br> the first ticket: 449CTK140715<br> the latest ticket: 135ATK0112