YK
Yolani K

1 reviews | Active since Jan 2017

10 Jan 2017, 08:53

NO SERVICE FOR 6 MONTHS

<p>I have been communicating with Telkom for 6 months now. I have repeatedly sent in all my information to at least 3 different employees and I have been to the Centuion department. NO HELP! They keep billing me even though I canceled the account 6 months ago. Emailed the correct information to the help centre. NO HELP! Canceled it at the Centurion department. NOPE! Resent cancelation form and all my correspondence at least 3 times. NO HELP! No one resolves my problem. Even after phoning at least 10 times... NO HELP! I havent lived in J Bay for 7 months and still they are billing me for that line. NO HELP NO SERVICE! They keep assuring me it will be sorted. NOPE! I am done asking and begging for Telkom to step up and fix its mistakes! NO HELP!</p> <p> </p> <p>Please be so kind as to help me as this is affecting my life and my credit. They are blocking me from applying for accounts. I cant even get a loan to put my kids back in school. Please help me.</p>

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Replies (2)
YK
Yolani K's update13 Jan 2017, 10:27
Reviewer Update

Hi I have not received any emails or calls from telkom...

YK
Yolani K's update16 Jan 2017, 07:14
Reviewer Update

I have been billed for January...How is this helping me? Everyone at Telkom i speak to just does not do their jobs...how hard is it to handle one account and sort it out? The email i had to send to your Social media team also has not been read...no read report received...once again your service is worse than ever!!!