No service for 5 Months, when wanting to cancel I get told I have to pay out remainder of contract.

I logged a move online September 2017 to move my line at the end of September 2017, as I was moving. Telkom cut my line on the 11.09.2017, when I called to query why they cut my line so early and they need to reconnect me. I was told that there will be a re connection fee and I have to allow time for disconnection. On the 29.09.2017 a technician came out to my new premises to connect my line and informed me that there was no space on the exchange, and he would have to log a call, which he never did. On the 05.10.2017, I decided to call Telkom to find out progress on fault Technician supposedly logged, only to find out it was never logged. I was given a reference number. On the 16.10.2017, I called again and was given an escalation number. On the 06.11.2017 I tried messaging Telkom facebook page and they advised fault is in the hands of a technician. On the 13.11.2017 (2months later) Telkom advised, after I called in to chase my my fault, that there is a cabling fault, and cable needed to be replaced. On the 22.11.2017, when I chased up fault Telkom was awaiting material. On the 12.12.2017, Telkom advised they still waiting on material. On the 06.02.2017, I get called by my landlord that Telkom was at my premises, they had fixed fault and come to complete installation, I asked my landlord to let them in and I was on my way as I was 10 minutes away. They called back to say Telkom left as they said it was too late to complete installation (16:00), and that they had tried calling me, however I had received no calls. They also told my landlord that they would call me early the next morning and come through and complete installation. Of course in true Telkom style, no phone call and no technician, a day wasted sitting at home waiting. I called Telkom 06.02.2018, to ask which technician came out and why they did not complete installation and was told they have no record on there side of a technician coming out. I called Telkom again 07.02.2018, and was told the technician phones goes to voicemail and they will have to log a call and maybe Monday 12.02.2018 they can come out and complete installation. Surely this is breach in contract, in the mean time I have taken out a pocket router contract and now have to pay both contracts. When I asked sales on 10213 about cancelling, I was told I have to still pay out remainder of contract. I will never recommend Telkom to anyone.