NO SERVICE FOR 5 DAYS

Hi There,<br> On the evening of the 142 my adsl and telephony service went down. I Logged a call around 9pm that evening using the Telkom app and got the necessary details. Ref number for the call logged is 413CRK140216 . On Tuesday i got an sms stating that the call was with a technician. Living in a complex i found out that other users in the complex had their connections restored on a Monday and Tuesday.On Wednesday i still had no service, so i decided to call the call center and had the issue escalated. I was told on Thursday that my issue will only be resolved on the 25th of Feb by Mr S Moses(not sure if the is his name and very lazy agent i have to say) from the Telkom call center.. In the + -4years of having Telkom as my ISP i am very disappoint by the service that i have received.