GZ
GARRON Z

1 reviews | Active since May 2009

27 Oct 2015, 16:40

NO SERVICE FOR 4 WEEK ISSUE WITH ADSL

475CRK271015. This is my latest line fault reference number, which is one of many that i have been complaining about for almost 4 weeks now. I have never felt so frustrated and angry in all my life. TELKOM has got to be the most useless company in the country. They have closed previous tickets without even consulting me. My problem is intermittent and i have spent thousands of rands on 3g costs and paying external staff to work for hours as the line keeps dropping. Not even ICASA gave a **** about it. Didnt even get a response from them either. But im not surprised because this is the level of service you get in SA these days. We have sunk to a new level of low and nobody gives a **** about anything anymore. and you wonder why our economy is in a hole and nobody has money. Its this EXACT thing that causes billions every year !! Nobody cares anymore or maybe they just too useless to do their job. I am going to be cancelling very soon this ADSL and never deal with TELKOM again. i will also be canceling my hunting lines and telkom 0861 number. Clearly they dont want the business from me. Im just some number.... GUARANTEED nobody will even assist me here.

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Replies (1)
Telkom
Telkom's reply27 Oct 2015, 17:45
Official
Hello garronz,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM161589.

We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media