No service for 3 weeks but I must pay....

<p>I have had no service for 3 weeks now with no joy from the call centre. I have now received a bill for teh service and can't query it as no one answers the Telkom Accounts line - I have phoned 6 times and have been put on hold for over 6 miuntes each time with no outcome at all....</p> <p>Please help...</p>