No service for 3 weeks

My Business ADSL line has been down for 3 weeks. on the 27th January it was reported. I was only informed 10 days later a technician had been assigned. On the 13th Feb a technician arrived at the property to fix the line. I was not there because they did not inform me that they where coming. They claim to have fixed the problem but it is still not working. 19 days later and still no service? <br> <br> Telkom treats their client's like fools! Their service is substandard, slow & it is expensive. All they can do is pay lip-service on social media and spend money on advertising, but when time comes to do some real work they run and hide. No wonder they are loosing market share hand over fist. They do not offer a reliable service and there is no value unlike their competators.<br> <br> Instead of wasting money on advertising products (\BOLT SPEED FIBRE\" - What a Joke!) that is not available to 99% of the country they should offer some honest, reliable service for a change."