KB
Kim B
1 reviews | Active since Oct 2013
30 Apr 2015, 15:55
No service for 2 weeks. terrible call center
I have had no service for two weeks. Meaning when I call the call center it is from my cellphone, over an hour I held on to speak to an operator. I want to cancel my account, when I held on for another 45 mins I was cut off. I am done with Telkom..... I want to Cancel
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
30 Apr 2015, 16:17Hello kimbod,
Please accept my humble apologies for the frustration and inconvenience caused.
Our Technical Team are working around the clock to resolve the fault. We will contact you with an update.
Your Social Media reference number is SM107406.
Regards,
Joshua Mnisi
Telkom Social Media Team
Please accept my humble apologies for the frustration and inconvenience caused.
Our Technical Team are working around the clock to resolve the fault. We will contact you with an update.
Your Social Media reference number is SM107406.
Regards,
Joshua Mnisi
Telkom Social Media Team
Telkom's reply30 Apr 2015, 16:17
Official
Hello kimbod,
Please accept my humble apologies for the frustration and inconvenience caused.
Our Technical Team are working around the clock to resolve the fault. We will contact you with an update.
Your Social Media reference number is SM107406.
Regards,
Joshua Mnisi
Telkom Social Media Team
Please accept my humble apologies for the frustration and inconvenience caused.
Our Technical Team are working around the clock to resolve the fault. We will contact you with an update.
Your Social Media reference number is SM107406.
Regards,
Joshua Mnisi
Telkom Social Media Team