NO SERVICE FOR 2 WEEKS AND NO HELP

MY TELKOM LINE IS NOT WORKING FOR ALMOUST 2 WEEKS.<br> I SENT SEVERAL TIMES THE REQUEST OVER THE SMS 30591 AND I RECEIVED SEVERAL TIMES THE FAULT NUMBERS ( 52crk200715, 17CRK280715...) AND AFTER THAT I RECEIVED THAT THE FAULT WAS RESTORED BUT STILL NO SIGNAL ON MY SIDE AND NOONE CAME TO THE PREMISSES TO HELP. ONLY MY ADSL IS WORKING BUT IT IS QUITE SLOW. I TRIED TO CALL ON 10210 BUT NOONE ANSWERED FOR SO LONG , SO MY CELL PHONE BILL WILL BE VERY HIGH THIS MONTH... <br> <br> WHAT TO DO NOW? I AM VERY UNHAPPY WITH TELKOM RESPONSE TO THIS MATTER. I AM PAYING THE SERVICE AND AT THE END I DO NOT HAVE ANY SERVICE FOR ALMOUST 2 WEEKS