No Service for 2 weeks after paying bill

My account was suspended on the 14/08/15. i called the customer billing department to get the account details to do an EFT which was transferred in full on the morning of the 14th. It only reflected in Telkoms account on the 17th. My account has to date not been reinstated and was told that it takes 72 working hours ie. 9 working days for their system to reinstate. i have 3 business lines unlimited on this account. How can i pay for a service that i do not receive and more than 2 weeks? i use these phones to make money! i have incurred thousands of rand's of losses due to not being able to use my phones. This is unacceptable that a business has to suffer and still be liable for a full monthly payment for a service thats not even available!. i will take legal action against Telkom for a loss of income.