CW
Craig W
1 reviews | Active since Oct 2014
18 Aug 2015, 15:42
NO SERVICE FOR 1 MONTH
Logged an issue on 22 July - NO ADSL service on my number. Escalated it on the 28th of July and have the escalation number. I have phoned the call centre, having spent hours of my life on hold, at least 10 times since then but up to now I still have had no technician call back or any commitment to indicate when someone is going to look at my fault.<br> <br> If I had a viable alternative to Telkom in my suburb, I would jump without hesitation.<br> <br> If there is anyone from Telkom that reads this and exert some influence, please, please
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Replies (1)Telkom's replyOfficial
18 Aug 2015, 16:06Hello cwil2905,
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM135853
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM135853
Regards
Luleka
Telkom Social Media Team
Telkom's reply18 Aug 2015, 16:06
Official
Hello cwil2905,
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM135853
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM135853
Regards
Luleka
Telkom Social Media Team
