No Service for 1 month

In 17 October 2015 i had a problem with my telephone line wasn't working. The adsl was worrying.Telkom repaired the line. On the 2 November, the line no service. I reported the fault repeatedly and always received a message to say fault has been fixed. I have phoned the telkom centre and they could only tell me they will email the department. I have spoken to consultants and was given escalation ref 781654. <br> Called Makhotla 23/11/15 09h00. Wasn't assigned<br> called Nundi [Email Removed] Wasn't assigned<br> called [Email Removed] Wasn't assigned<br> Called 25th and was told it's assigned and no feedback as to when it's going to be fixed. I have never seen such unprofessional service from any company. I will be looking to find an alternate service provider.