OR
Oscar R

1 reviews | Active since Jan 2017

19 Feb 2018, 09:55

No service fault open for 1 Month no response

I have reported a line fault on the 22nd of January 2018 it is now the 19th of February 2018 with the only response being they are waiting on a technition to be assigned. Fault reference 140ARK220118

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Replies (1)
Telkom
Telkom's reply19 Mar 2018, 08:56
Official

Hi Itechsa

Thank you for taking my call, as advised I will have our accounts team review the bill and provide any credits for the time the fault was open.

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Regards
Telkom Social Media Team
Garreth