NO SERVICE : FAULT NO : 34CRK280815

My ADSL line is now dead for 4 Months. I tried to get Telkom to fix it via M Web and nothing happened so I cancelled my contract with them. Went the call centre route......THERE IS NO CALL CENTRE !!!...10 calls and on hold for more than 45 min and the line go dead. Then tried the online service route and actually got a tech to my home who confirmed ...Yip...its dead but I think the problem is at no 7 and will come on the weekend again. Then the next week a repeat of that. this is now the 4 th week with a different tech each week and the same empty promise. So I paid Telkom now R 2500 for nothing and had to pay my service provider R 1800 for nothing ...I now I received another bill from Telkom... I cannot continue to pay for nothing... HOW CAN WE AS SOUTH AFRICANS ALLOW A COMPANY LIKE TELKOM TO KEEP OPERATING ... THEY ARE *****ING OUR MONEY...!!!