No service, empty promises, Super Useless

I logged a call over a week ago for my ADSL line not working. Their response says that they will take 2 days to fix the problem, after 3 days (Tuesday 27th) i phoned them and they said that no-one has attended to the call and that they will escalate. 2 days later and still nothing without any feedback. I even phoned again on Friday and again they said that they will sort it out and are attending to my issue. I phoned again on Thursday (29th Jan) morning to find out what is happening and they said they are busy working on my issue and it should be sorted out on Thursday. It's now Saturday and it's still not fixed and i have to drive into the office to work because i can't work from home. <br> I work in IT and do a lot of after-hours work. I rely heavily on an internet connection to be able to work remotely, for the past week I've had to stay at the office and work because I'm unable to work from home which means that I don't get to see my family and if there are issues at the office I have to drive in to Sandton. <br> BYE BYE \hellkom"and hello Bitco"