AC
Annelie C
1 reviews | Active since Sept 2015
16 Sept 2015, 14:58
No service Empty Promises
We received an SMS from Telkom on 04 Sep to say that we might experience phone and internet problems for 48hours ONLY...needless to say it never lasted 48hours. It is now 11 days later .... STILL without a phone line and still now Wi-Fi connection !!! Only feeble excuses, no positive feedback whatsoever, I am sick and tired of this nonsense and losing income as I work from home. Do you think they care ? NOT a chance !!!!
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Telkom's replyOfficial
16 Sept 2015, 17:53Hello Mada62,
Kindly note that your fault is assigned to our technical team shall be in contact with you to provide feedback.
We apologize for the unsatisfactory service and inconvenience caused.
Your social media reference number is SM146332.
Regards,
Joshua
Telkom Social Media Team
Kindly note that your fault is assigned to our technical team shall be in contact with you to provide feedback.
We apologize for the unsatisfactory service and inconvenience caused.
Your social media reference number is SM146332.
Regards,
Joshua
Telkom Social Media Team
Best regards,
Telkom's reply16 Sept 2015, 17:53
Official
Hello Mada62,
Kindly note that your fault is assigned to our technical team shall be in contact with you to provide feedback.
We apologize for the unsatisfactory service and inconvenience caused.
Your social media reference number is SM146332.
Regards,
Joshua
Telkom Social Media Team
Kindly note that your fault is assigned to our technical team shall be in contact with you to provide feedback.
We apologize for the unsatisfactory service and inconvenience caused.
Your social media reference number is SM146332.
Regards,
Joshua
Telkom Social Media Team
Best regards,