NO SERVICE! DISGRACE - REQUEST PENDING SINCE JULY 2016 - COMPLAINT IGNORED SINCE MID DEC '16

<p>I logged a complaint on 12 December 2016. NO RESOLVE to date. This is absolutely shocking! What a disgrace! I DO NOT WANT TO GIVE TELKOM 1 STAR, BUT ZERO STARS IS NOT AN OPTION!</p> <p> </p> <p>1 - Zero response to e-mail requests</p> <p>I have been e-mailing Telkom since 6 July in order to re-instate my bills being sent to my physical address. I never gave them instruction to stop sending my bills to my pysical address. I have had NO response to any of the 4 e-mails that I have sent to date: 6 July, 13 September, 20 October & 24 November. I do not know where else to turn because my past experience with the call centre is that one get's nowhere. I do not have the time to hold on, be passed from one to the other only to be cut off or not to be assisted, hence me sending e-mails. Can you please sort this out and let me have my backlog of accounts.</p> <p>2 - Good day Yazied, please note that over a month later there is no resolve as yet. I still have not receied one of my statements. What is the plan of action?</p> <p> </p> <p>3 - 6 February 2017: Initial complaint lodged early December. Follow-up post 26 January. To date: ZERO Feedback from Telkom? Can someone please respond? Or should I log a new complaint?</p> <p> </p> <p>4 - 13 February 2017: Please see requests above. NO FEEDBACK FROM TELKOM TO DATE!! SHOCKING!</p>