No service delivery - No Internet

I am livid with the poor response of service delivery by Telkom. First I suffer with intermittent or no Internet since November 2015 to mid March 2016 when the fault was eventually fixed, and presto!!!!! again we have no ADSL or internet. Yet you are expected to pay !!!!<br> <br> A whole area in our suburb does not have lines or internet, but wait, when you call 10210, you, the customer, get told : WAIT YOUR TURN.<br> <br> How long do we have to suffer this poor customer service in general and especially from Telkom? I had to use contacts previously to get some attention - but one is delivered to the wisdom of call centre agents who become quite arrogant and cut you off if they don't like to hear what you ay.<br> <br> COME ON TELKOM - HOW LONG NOW BEFORE I CAN CONTINUE WITH MY DAILY BUSINESS????