1 reviews | Active since Jul 2016

22 Jul 2016, 12:40

No service delivery, incapable of solving problems

<p>Good day, I work for a company and we move residency in different area in Rustenburg. Due too this fact we had to get a new landline number. It has been over 3 months and still we have no telephone line and fax line. As a company we relie on our landlines. Every time we log a call or to follow up the bucket gets shifted. There has been numerous technicians at the workplace but still has not be resolved and we currently sitting without lines for communication. This is terrible service and we will not recommend telkom to anyone. </p>

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Replies (2)
's update02 Aug 2016, 13:17
Reviewer Update

Good day

We were contacted by Kegan last week and told that service would be rendered by Friday the 29th July 2016 it is now the 2nd August 2016 and still no telecom personnel has been by us, I found this very poor and in the meantime we are still struggling as a business to get our landline. It is a business not for personal use and we can not update or communication besides with our cell phones. As a business unit this is unacceptable service received by telkom.

's update05 Aug 2016, 10:33
Reviewer Update

Good day we still haven't received a reply. Please this becoming a matter of urgency could we please get an answer from telkom social media team this is ridicules .