No service delivery and arrogant costumer service

<p>Telkom was contacted due to my my LTE internet not working. I was given a reference number of ********** 5 with a promise that a technician will call me within 24 hours. When following up on the issue today as I was not contacted by a technician yet, a certain Michan Naidoo with a very arrogant attitude, infomred me that it can take between 7 - 9 days for a technician to contact me. He had a very arrogant attitude and was not helpfull at all. I even offerred to go to a Telkom Shop to have the issue resolved but he informed that that it will not help as they wont be able to assist. In the meantime I am without internet service, but yet are expected to pay for the contract. With this level of service I will not be renewing my contract when it expires. I will also take 7 - 9 working days to pay my subscription fee when it is due at the end of this month.</p>